Drops

In their pure form, a lot of tablet computers all kind of look the same with rectangular design and glass to the edge with smooth back panel, and not really anywhere to hold onto it securely for long periods. With the increased mobility from thinner and lighter computers, you can walk around now carrying some type of computer everywhere, which not only enables you to complete data entry for an audit, inspection or survey on the spot, but also increases the likelihood that you are going to drop it.

Depending on how rugged the design of your computer is, what type of surface you drop your computer on to, and how far it tumbles will determine whether the computer will or will not survive, or whether it may survive but with damaged display that makes data entry awkward, or other undesirable scratches etc.

There is a common standard amongst rugged computer manufacturers who seek to provide some assurance to customers that if you drop a machine that it might survive, and that is typically done though the drop test portion of the MIL-STD-810 rating system. A drop test involves using a jig to let a computer drop from different sides or angles onto plywood from a set height repeatedly, and then picking up the computer and making sure that it is still fully functional.

We suggest wherever possible that you don’t drop any computer and find a rugged computer or rugged case solution that has multiple ways to hold the device, by adding rotating hand straps, carrying handles, or 2 or 4 point shoulder straps. Accidents can still happen though, and it is always a good question to ask your computer supplier if I do drop it, and there is some damage inflicted, what is included under warranty or what would be the cost for a repair so you can contain your total cost of ownership over the lifespan of the device and don’t incur any out of pocket expenses.